Despite the fact that the package you've chosen limits the number of updates you may make, you are still free to make as many as the package permits. We are committed to providing our clients with the highest quality service possible, and we will keep adjusting until we meet your expectations. If the design principles remain the same, there will be no additional costs to bear. In less than a week, you will have a new logo designed for you. Although we said that we could make improvements to your website within 24 hours, we were unable to achieve this timeframe (depending on the revision complexity). Illustrative-themed designs take 48 hours to make changes to. For example, logos that use illustrations or show off an illustrated design take a lot longer to make changes to.
Turnaround time refers to the time required to upload your design concepts to your account area in conjunction with your package purchase. The turnaround period for all new orders is between 24 and 48 hours. However, packages including four or more new concepts require a minimum of 48 hours following order confirmation and short submission. Additionally, the minimum turnaround time for new website designs (home/index, including redesigned designs) is 48 hours from order confirmation and short submission. Additionally, please keep in mind that the turnaround time for website building (static websites with 5–7 pages) is between three and five working days. All orders ordered on Friday or Saturday will be delivered on Monday. If you have chosen an illustrative dynamic design (a design that includes an illustration element), the first idea will be given to you within 48 to 72 hours of purchasing that design.
Our whole effort is aimed at meeting your goals, and each of our ideas is meant to go above and beyond your expectations. Before we make any of our products, we do a lot of research to make sure they are of the best quality and last a long time. For any reason, we will give you back the whole amount that you paid. For this reason, we have the best return policy in the business. We want to make sure that you are completely satisfied with your purchase. We put a lot of value on your happiness and will go to great lengths to meet or exceed your needs. If we need to make changes to your design, we will do so until you are completely happy with it (number of revisions will be according to your package).
On the date specified on the Order Confirmation, the whole order will be sent to the specified account, along with a confirmation email. The turnaround time will vary based to the package; a minimum of two business days is required. Contact our customer care staff if you require an urgent order.
Our customer support service is available 24 hours a day to address all of your problems and inquiries; our team will address your concerns at any time and in any location.
We shall not be accountable for any communication made through a platform other than our official email address, or for any phone numbers that are not given by us or that are not mentioned on our official website, and we expressly disclaim any such liability. When we use non-provided contact information, we are not responsible for any damages that occur as a result of that use.
We are totally responsible for all of the information provided on our official corporate websites.